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GRIEVANCE REDRESSAL

A. Regular Access Channels

At Bharat Bhushan Equity Traders Ltd., we aim to provide you with the best Customer Service. However, if you have a problem or wish to register a complaint, you can reach us at any of the following access channels.

Dedicated Number: - 09313793267
E-mail: - trade@bharatbhushan.com
Write to us: - 5-E, Rani Jhansi Road, Jhandewalan Extn. New Delhi-55


You can expect a response from these channels between 3 working days to 10 working days of receipt of your complaint at Bharat Bhushan (taking into account postal and other delays that may occur beyond the control of Bharat Bhushan Equity Traders Ltd.)

B. Escalation of your Complaints


If you are not satisfied with the response that you receive from the above access channels or if you do not hear from us in 10 working days, you can escalate your complaint through:
An E-mail to nse@bharatbhushan.com explaining the details of the issue concerned. You will receive a response within 10 working days of receipt of your complaint at Bharat Bhushan Equity Traders Ltd.

You can call us at the 9312372481.

C. Senior Officer Contact

If you are not satisfied with the response that you receive or if you do not hear from us within 10 working days of having escalated your complaint, and wish to raise the issue with a senior officer within the Head Office, please contact Ms. Madhvi Ahuja.

Ms. Madhvi Ahuja can be reached at:

Bharat Bhushan Equity Traders Ltd.
5-E, Rani Jhansi Road, Jhandewalan Extn. New Delhi-110055
Email: madhvi.ahuja@bharatbhushan.com
Telephone: +91 11 23540997/8/9

 
 
 
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